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Sensible Help
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Submit a request
How it Works
Sensible Help
How it Works
Weather Guarantee Basics & Coverage
What is a Weather Guarantee and how does it work?
What is Sensible Weather?
Is my Weather Guarantee cancellation insurance?
If I get a reimbursement, can I still go to my planned trip/activity?
What weather conditions are covered by a Weather Guarantee, and what qualifies for reimbursement?
Weather Data & How It’s Used
How are Weather Guarantee offers calculated?
What is "light rain"?
How does Sensible check the weather to determine eligibility? Am I able to view the data myself?
How do you pinpoint the location where I am staying/visiting?
Purchasing a Weather Guarantee
How much does a Weather Guarantee cost?
How far in advance of a trip/experience can I buy a Weather Guarantee?
How can I purchase a Weather Guarantee?
Reimbursement Eligibility & Process
Understand the reimbursement requirements
How will I know whether I have qualified for reimbursement or not?
Do I need to file a claim when there's bad weather?
Contact & Communications
Contact us
What communications can I expect from Sensible Weather?